Frequently Asked Questions
How can I load a walkdigital.com tour onto my portable MP3* player?
It's a straightforward procedure - simply follow these four easy steps
- Choose a tour and follow the secure purchasing procedure.
- Follow the instructions as you download a tour directly to your computer (the tour will be supplied with a map included in a zipped folder)
- Save the folder to your computer in a location of your choice (note the location where you save the tour, so that you can retrieve it again)
- Follow the instructions supplied with your media player to copy the files ready to take with you on the tour. Print the map supplied, and away you go.
*MP3: Is the most widely used digital music format, and is playable on the vast majority of digital music players - including iPods.
What happens if my tour fails to download to my computer?
In the unlikely event that a technical fault interrupts or prevents you from successfully downloading a tour, our system will automatically dispatch an email to you, so that you may re-enter the site for a limited period and download the tour later.
What digital files will play on my portable player?
All audio/video tours downloaded directly from the walkdigital.com site are supplied in MP3 digital audio format, and will work with any standard digital music player.
Note: to benefit from the images supplied with video tours you will need a player that supports MP4 video playback for example Apple iPod video.
Will there be a map to help me find my way around my walkdigital tour?
Yes, we supply high quality detailed maps when you buy a tour. You can download a pdf map on this website. You'll just need a pdf viewer (free) such as Acrobat Reader to open the map.
Security
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PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
When you pay with PayPal, your credit card and bank numbers are never seen by the merchant. Your financial information stays safe.
Click here for further information about Data security and encryption.
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